Office Hours & Support
Customer Support Hours
- Monday - Friday: 9:00 AM - 6:00 PM AEST
- Saturday: 10:00 AM - 4:00 PM AEST
- Sunday: Closed
Response Times
- Email: Within 24 hours
- Phone: Immediate during business hours
- Contact Form: Within 24-48 hours
Emergency Support: For urgent technical issues affecting gameplay, please call our support line during business hours for immediate assistance.
